Reference

How tanduk toto Handles Your Personal Data

Your account data — including your registered wallet details for DANA, OVO, and GoPay — is handled with a clear purpose: to keep your account running and your transactions traceable.

DANA, OVO, GoPay wallet dataAccount access logsSecure data retentionYour right to request deletion

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PRIVACY CONTACT

How to Reach Us About Your Data

Team online

Live Chat Support

Reach our account support team directly through the live chat window in your account dashboard. Available around the clock for data access and correction requests.

Email Privacy Request

Send a written data request or deletion notice to our privacy contact address listed in your account settings. We respond to verified requests within a reasonable timeframe.

Account Settings Panel

For players in Yogyakarta and across Indonesia, basic data corrections — such as contact details and linked wallet references — can be updated directly inside your account settings.

What Data We Collect and Why We Hold It

tanduk toto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with tanduk toto, we collect the information needed to verify your identity, process your local payment transactions, and keep your account secure. This includes your name, contact details, device identifiers, and the wallet references you use — whether that is DANA,

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OVO, or GoPay. We also log session activity to detect unusual access patterns and protect your account from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors is limited strictly to what is needed to complete a transaction.
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Retention periods follow applicable local regulations, and data that is no longer required for account or legal purposes is removed from active systems. Access to your stored data is restricted to authorised personnel only. Availability of this service depends on local law and is accessible only
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in eligible regions where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA PROTECTION

How We Protect and Manage Your Account Data

We apply layered security measures across every part of your account — from the moment you log in to the point your DANA, OVO, or GoPay transaction is confirmed. Session tokens expire automatically after inactivity, and any login from an unrecognised device triggers a verification step before access is granted.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your account preferences. No advertising cookies are placed without your acknowledgement in the cookie notice.

Account Security

Login attempts are monitored. Repeated failed attempts lock the account temporarily and trigger an OTP verification to your registered contact before access is restored.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable local regulations. Once that period passes, data is removed from live systems.

Your Rights

You may request a copy of your stored data, ask us to correct inaccurate records, or request deletion of your account data by contacting support or using the in-account request form.

Your Questions About This Privacy Policy

These are the questions we hear most often about how your data is handled on tanduk toto. If your question is not covered here, our support team is available through live chat at any time.

We collect your name, contact details, device identifiers, and the wallet references you link — such as DANA, OVO, or GoPay. This is used solely to verify your identity and process transactions.

We do not sell your data. Payment processors receive only the minimum data needed to complete a transaction. No marketing or advertising third parties receive your personal account information.

Your data is retained for as long as your account is active and for any additional period required under applicable local regulations. After that, it is removed from active systems.

Contact our support team via live chat or the email address in your account settings. Submit a verified request and we will provide your stored data within a reasonable processing period.

Yes. You may request deletion through the in-account form or by contacting support directly. Deletion is processed subject to any retention obligations under local law in your eligible region.

Wallet references linked to your account are removed from active records once your account closure is confirmed and any applicable retention period under local regulations has passed.

How tanduk toto Handles Your Personal Data

How to Reach Us About Your Data

Live Chat Support

Email Privacy Request

Account Settings Panel

How We Protect and Manage Your Account Data

Cookie Usage

Account Security

Data Retention

Your Rights

Your Questions About This Privacy Policy

01 What personal data does tanduk toto collect when I open an account?

02 Does tanduk toto share my data with third parties?

03 How long does tanduk toto keep my account data?

04 How do I request a copy of my personal data?

05 Can I ask tanduk toto to delete my account data?

06 What happens to my DANA, OVO, or GoPay wallet data if I close my account?

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